Contact Us
Intake Line
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1. Due to the high volume of calls we receive, you will be asked to leave a message – you will not get a live person. Our Intake Team will call you back within 3 business days.
Our Intake Line operates on weekdays from 9:00 am to 5:00 pm, but is closed during the following:
- The lunch hour from 12:30 pm to 1:30 pm
- Wednesdays 9:00 am to 1:30 pm
- Fridays 12:30 pm to 5:00 pm
- During in person intake service appointment hours (Mondays and Tuesdays from 1:30 pm to 4:30 pm)
We are closed on weekends and statutory holidays.
*Hours are subject to change.
NOTICE
As of October 6, 2025, we will not be accepting walk-ins, clients will need to make an appointment. We will have in-person intake service appointments available Mondays and Tuesdays from 1:30 pm to 4:30 pm at our office inside the Hub. To make an appointment, please call our Intake Line or visit during our office hours (Monday to Friday 9:00 am to 5:00 pm, closed 12:30-1:30 pm).
Office Location
We are located inside the Thorncliffe Park Community Hub. We are no longer located at 1 Leaside Park Drive. The Hub is located inside the East York Town Centre at 45 Overlea Blvd on the second floor. Please use Entrance 6 and take the escalator or elevator up to the second floor.
Don Valley Community Legal Services
Thorncliffe Park Community Hub
45 Overlea Blvd, Unit 200
Toronto, ON M4H 1C3
Satellite Office
We can meet with existing clients by appointment at our satellite office inside the Ralph Thornton Community Centre located at 765 Queen Street East (near Broadview Ave and Queen Street East). Our office is on the Mezzanine level. Please call our Intake Line at 416-441-1764 ext. 1 to make an appointment first. We do not take walk-ins at the RTCC.
Document Services
Don Valley Community Legal Services offers limited document services by appointment only. Photo ID is required and the document must be for the person requesting assistance. Document Services are offered by licensed lawyers (Notary Public) and/or licensed paralegals (Commissioners of Oaths). Please contact our Intake Line at 416-441-1764 ext. 1 to book an appointment. Document Services are not available during walk-in hours.
Zero-Tolerance Policy for Abusive Behaviour towards Staff
Don Valley Community Legal Services is committed to providing a work environment in which all our staff are free from workplace harassment and violence, and treated with respect and dignity. We have a zero-tolerance policy for abusive behaviour towards or in the presence of our staff, and we reserve the right to immediately deny service if our policy is violated.