How to Contact Us
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1. Due to the high volume of calls we receive, you will be asked to leave a message – you will not get a live person. Our Intake Team will call you back within 3 business days.
We do not accept walk-ins. We have in-person intake appointments available Mondays and Tuesdays from 1:30 pm to 4:30 pm at our office inside the Hub. To make an appointment, please call our Intake Line and ask for an intake appointment, or visit our reception desk during our office hours (Monday to Friday 9:00 am to 5:00 pm, closed 12:30-1:30 pm).
Clients must complete the intake process first.
Our Intake Line operates on weekdays from 9:00 am to 5:00 pm, but is closed during the following:
– The lunch hour from 12:30 pm to 1:30 pm
– Wednesdays 9:00 am to 1:30 pm
– Fridays 12:30 pm to 5:00 pm
– During in person intake service appointment hours (Mondays and Tuesdays from 1:30 pm to 4:30 pm)
– We are closed on weekends and statutory holidays.
*Our Intake Line may close at other times due to a higher than average volume of calls or shortage of Intake Staff.
The following information is from the Toronto Underhoused and Homeless Union (TUHU) and the Toronto Drop-In Network (TDIN) – June 2026
Click here for a PDF of the flyer.
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Read MoreThe following is legal information and not legal advice. If you need further information or need legal advice, please call our Intake Line at 416-441-1764 ext. 1. This information is up to date as of May 13, 2026. Applying for Canadian citizenship is an important way to protect your rights.
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