How to Contact Us
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1. Due to the high volume of calls we receive, you will be asked to leave a message – you will not get a live person. Our Intake Team will call you back within 3 business days.
We do not accept walk-ins. We have in-person intake appointments available Mondays and Tuesdays from 1:30 pm to 4:30 pm at our office inside the Hub. To make an appointment, please call our Intake Line and ask for an intake appointment, or visit our reception desk during our office hours (Monday to Friday 9:00 am to 5:00 pm, closed 12:30-1:30 pm).
Clients must complete the intake process first.
Our Intake Line operates on weekdays from 9:00 am to 5:00 pm, but is closed during the following:
– The lunch hour from 12:30 pm to 1:30 pm
– Wednesdays 9:00 am to 1:30 pm
– Fridays 12:30 pm to 5:00 pm
– During in person intake service appointment hours (Mondays and Tuesdays from 1:30 pm to 4:30 pm)
– We are closed on weekends and statutory holidays.
*Our Intake Line may close at other times due to a higher than average volume of calls or shortage of Intake Staff.
July 16, 2026 Immigration, Refugees and Citizenship Canada (IRCC) is pausing the intake of new applications under the Parents and Grandparents Program (PGP Program). Unfortunately, this program that was largely closed off is now completely closed off until further notice. IRCC will continue to process existing applications and they plan to approve up to 15,000 people for permanent residence through the PGP Program in 2026,
Read MoreWritten by: Alexa Bain, Summer Law Student, edited by Michelle Choe, Staff Lawyer Several amendments to the Residential Tenancies Act, 2006, will come into effect throughout 2026, through the Fighting Delays, Building Faster Act, 2025 and the Helping Homebuyers, Protecting Tenants Act, 2023 – many of which will make eviction quicker and easier.
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