How to Contact Us
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1. Due to the high volume of calls we receive, you will be asked to leave a message – you will not get a live person. Our Intake Team will call you back within 3 business days.
We do not accept walk-ins. We have in-person intake appointments available Mondays and Tuesdays from 1:30 pm to 4:30 pm at our office inside the Hub. To make an appointment, please call our Intake Line and ask for an intake appointment, or visit our reception desk during our office hours (Monday to Friday 9:00 am to 5:00 pm, closed 12:30-1:30 pm).
Clients must complete the intake process first.
Our Intake Line operates on weekdays from 9:00 am to 5:00 pm, but is closed during the following:
– The lunch hour from 12:30 pm to 1:30 pm
– Wednesdays 9:00 am to 1:30 pm
– Fridays 12:30 pm to 5:00 pm
– During in person intake service appointment hours (Mondays and Tuesdays from 1:30 pm to 4:30 pm)
– We are closed on weekends and statutory holidays.
*Our Intake Line may close at other times due to a higher than average volume of calls or shortage of Intake Staff.
Several amendments to the Residential Tenancies Act, 2006, will come into effect throughout 2026, through the Fighting Delays, Building Faster Act, 2025 and the Helping Homebuyers, Protecting Tenants Act, 2023 – many of which will make eviction quicker and easier. July 1, 2026 Changes Request to Review an LTB Order Must be Submitted 15 Days After the Decision You must submit a Request to Review an Order within 15 days of the decision if you believe the Board made a serious error,
Read MoreClick here for a PDF of our Bill 60 Tip Sheet
Read MoreThe Government of Ontario issued a memorandum providing notice that amendments to the Residential Tenancies Act, 2006 which were made through Bill 97, Helping Homebuyers, Protecting Tenants Act, 2023 will come into effect on July 1, 2026. The amendments will prescribe the following for tenants and landlords: Explicitly allow all tenants to install window or portable air conditioning units in cases where the landlord does not supply air conditioning,
Read More
