How to Contact Us
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1. Due to the high volume of calls we receive, you will be asked to leave a message – you will not get a live person. Our Intake Team will call you back within 3 business days.
We do not accept walk-ins. We have in-person intake appointments available Mondays and Tuesdays from 1:30 pm to 4:30 pm at our office inside the Hub. To make an appointment, please call our Intake Line and ask for an intake appointment, or visit our reception desk during our office hours (Monday to Friday 9:00 am to 5:00 pm, closed 12:30-1:30 pm).
Clients must complete the intake process first.
Our Intake Line operates on weekdays from 9:00 am to 5:00 pm, but is closed during the following:
– The lunch hour from 12:30 pm to 1:30 pm
– Wednesdays 9:00 am to 1:30 pm
– Fridays 12:30 pm to 5:00 pm
– During in person intake service appointment hours (Mondays and Tuesdays from 1:30 pm to 4:30 pm)
– We are closed on weekends and statutory holidays.
*Our Intake Line may close at other times due to a higher than average volume of calls or shortage of Intake Staff.
New: RentSafeTO Colour Coded Sign Requirements Coming into Effect June 15, 2026 Toronto City Council has updated the Apartment Building Standards Bylaw to introduce colour-coded signs for RentSafeTO apartment buildings. Beginning June 15, 2026, all registered buildings must display City-issued green, yellow, or red signs that reflect their most recent building score.
Read MoreThe following is legal information and not legal advice. If you need further information or need legal advice, please call our Intake Line at 416-441-1764 ext. 1. This information is up to date as of May 13, 2026. Applying for Canadian citizenship is an important way to protect your rights.
Read MoreThis will be the fifth increase to ODSP rates since September 2022 and rates will have increased by more than 22% since then. ODSP rates are tied to inflation and adjusted annually in July. The 2026 inflation-based increase to ODSP will take effect on July 1, 2026. People receiving ODSP will see an inflation-based increase of 1.9% to: basic needs and shelter maximum amounts for individuals and families board and lodge amounts for individuals and families the amount provided for a couple if both people have disabilities amounts for services provided by a long-term care home or a specialized care residence ODSP website: https://www.ontario.ca/page/ontario-disability-support-program
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