How to Contact Us
If you are seeking legal information or legal advice, an affidavit or notarial true copy, please call our Intake Line at 416-441-1764 ext. 1.
Our Intake Line is open Monday to Thursday from 9:00 AM to 12:30 PM. Our Intake Line may close before 12:30 PM if we receive a higher than average volume of calls. We are closed on weekends and statutory holidays.
Due to the high volume of calls we receive, clients will be asked to leave a message – you will not get a live person. In your message, please leave your name, phone number, reason for calling, and if you need an interpreter. Our Intake Staff will call back within 1-3 business days. If you miss the call, please leave another message on the Intake Line with times you are available.
We do not accept walk-ins. If you would like to complete the intake process in person, we have in person intake appointments available Mondays and Wednesdays from 1:30 pm to 4:30 pm. We no longer have appointments on Tuesdays. Intake appointments must be booked in advance. Intake appointments can be booked by:
- Calling our Intake Line and leaving a message. Please wait for a call back to schedule your appointment.
- Visiting our reception desk during office hours (Monday to Friday, 9:00 am to 5:00 pm, closed for lunch 12:30-1:30 pm).
Clients must bring photo ID and relevant documents to their appointment. If you arrive more than 15 minutes late, your appointment will be cancelled.
Clients must complete the intake process first, either on the phone or in person at an intake appointment.
After you complete the intake process, you may be referred to one of our paralegals or lawyers, or a more appropriate service provider. If you are referred to a paralegal or lawyer at DVCLS, they will call you back within 1-5 business days of completing the intake process.