Low-Income Energy Assistance Program (LEAP)


To support Ontarians through the ongoing COVID-19 pandemic, the Ontario Energy Board (OEB) is once again temporarily increasing the flexibility of the Low-income Energy Assistance Program-Emergency Financial Assistance (LEAP EFA). In addition, the maximum value of grants amounts has been increased.


To be eligible for LEAP EFA, the applicant still needs to be in arrears but does not need to be in threat of disconnection or have been disconnected.


The limitation on receiving LEAP EFA only once per year is waived; however, the total amount received by a household may not exceed the maximum grant amount of for the year. 


Low-income customers can get up to $1,000 in emergency assistance for their energy bills ($1,200 if their home is heated electrically).  (Previously $500/$600 a year)


This will extend until the end of 2022.


Low Income Energy Applications:

The first step is to contact your electricity or natural gas distributor or unit sub-metering provider. You will be referred to the social service agency serving the area in which you reside (this agency is called the “lead agency”). The lead agency, and not your utility provider, is responsible for assessing whether you are eligible for LEAP Emergency Financial Assistance.